Domain Transfer Guide

Complete guide to transferring your domains to Flexiscale for better management and pricing

Before You Start

Important Prerequisites

  • Domain must be registered for at least 60 days
  • Domain must not have been transferred in the last 60 days
  • Domain must not be in a locked or suspended state
  • You must have access to the administrative email address
  • Domain should have at least 30 days until expiration

What You'll Need

  • Authorization Code (EPP Code): Required for transfers
  • Admin Contact Access: To approve transfer requests
  • Domain Unlock: Remove registrar lock if enabled
  • Current Registration Details: For verification purposes
  • Backup DNS Records: Recommended before transfer

Transfer Timeline

  • • Immediate: Transfer request initiated
  • • Within 1 hour: Confirmation emails sent
  • • Within 5 days: Current registrar response period
  • • Completion: Usually within 24-48 hours after approval

Step 1: Prepare Your Domain

Unlock Your Domain

Most domains are locked by default to prevent unauthorized transfers. You'll need to unlock your domain at your current registrar:

  1. Log in to your current registrar's control panel
  2. Navigate to domain management or domain settings
  3. Find "Registrar Lock" or "Transfer Lock" setting
  4. Disable the lock (may require email confirmation)
  5. Verify the lock status shows as "Unlocked"

Obtain Authorization Code

The authorization code (also called EPP code or transfer code) is required for the transfer:

Common Locations for Auth Codes:

  • • Domain management dashboard
  • • Transfer or registration settings
  • • Domain details or information page
  • • Request via support ticket (some registrars)

Backup DNS Records

Recommended: Document Current Settings

Before transferring, record your current DNS configuration:

  • A records (website hosting)
  • MX records (email routing)
  • CNAME records (subdomains)
  • TXT records (verification, SPF, DKIM)
  • Nameserver settings

Step 2: Initiate Transfer at Flexiscale

Transfer Process

  1. Login to Flexiscale: Access your dashboard
  2. Navigate to Transfers: Find "Transfer Domain" option
  3. Enter Domain Name: Input the domain you want to transfer
  4. Enter Auth Code: Provide the authorization code
  5. Verify Contact Details: Confirm or update registrant information
  6. Review and Pay: Complete the transfer order

Transfer Pricing

What's Included:

  • • Transfer processing fee
  • • 1-year registration extension
  • • Free DNS management
  • • Email forwarding setup
  • • 24/7 technical support

What Happens Next

After submitting your transfer request:

  • You'll receive a confirmation email from Flexiscale
  • Your current registrar will be notified of the transfer request
  • You may receive emails asking to confirm or deny the transfer
  • The domain will enter a transfer pending state
  • Transfer completion notification will be sent

Step 3: Transfer Approval Process

Email Confirmations

During the transfer process, you'll receive several important emails:

From Flexiscale (Gaining Registrar)

Confirmation that transfer request has been initiated. No action required.

From Current Registrar (Losing Registrar)

Transfer authorization request. You may need to approve or can choose not to respond.

Transfer Completion

Final confirmation when domain is successfully transferred to Flexiscale.

Response Options

Approve Transfer

Click the approval link in the email to speed up the transfer process.

No Response

Transfer will automatically proceed after 5 days if no response is received.

⚠️ Transfer Denial

If you or your current registrar denies the transfer:

  • Transfer will be cancelled immediately
  • Domain remains with current registrar
  • You can restart the process after resolving issues
  • Refund will be processed within 3-5 business days

Step 4: Post-Transfer Setup

Verify Transfer Completion

Once the transfer is complete, verify everything is working correctly:

  • Domain appears in your Flexiscale dashboard
  • WHOIS information shows Flexiscale as registrar
  • Website continues to load normally
  • Email delivery is functioning
  • All subdomains are working

Configure DNS Settings

Your DNS settings may need to be reconfigured after transfer:

DNS Configuration Options

  • Use Flexiscale DNS: Switch to our nameservers and manage records in the dashboard
  • External DNS: Continue using your current DNS provider
  • Hybrid Setup: Use Flexiscale nameservers with external DNS records

Set Up Auto-Renewal

Protect your domain from accidental expiration:

  1. Navigate to Domain Management in your dashboard
  2. Select the transferred domain
  3. Enable auto-renewal feature
  4. Configure renewal notifications
  5. Verify payment method is on file

Update Domain Settings

Security Settings

  • • Enable registrar lock
  • • Configure domain privacy
  • • Set up 2FA for account
  • • Review contact information

Management Features

  • • Configure email forwarding
  • • Set up URL redirects
  • • Enable change notifications
  • • Update billing contacts

Troubleshooting Common Issues

Transfer Delays

Common Causes of Delays

  • • Incorrect or expired authorization code
  • • Domain is still locked at current registrar
  • • Admin contact email is not accessible
  • • Domain is too close to expiration date
  • • Recent transfer or registration within 60 days

What to Do If Transfer Fails

  1. Check error message in your Flexiscale dashboard
  2. Verify authorization code is correct and current
  3. Confirm domain is unlocked at current registrar
  4. Ensure admin email address is accessible
  5. Contact our support team for assistance

Need Transfer Assistance?

Our domain experts are available 24/7 to help with any transfer issues.